Effective June 8, 2026

Privacy Policy

This policy explains what personal information Jim T. Vancouver Auto collects through this website, why we collect it, how we use and protect it, and the rights you have over it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Who we are

Jim T. (Vadym Troian) is a licensed British Columbia salesperson operating as part of the Pioneer Group dealership network.

  • Address: 3545 Lougheed Highway, Vancouver, BC V5M 2A6
  • Phone: +1 778-710-6968
  • Email: jimtcars@outlook.com

For any question about your personal information, contact Jim T. using the details above. Jim T. is the person responsible for personal information collected through this site.

What information we collect

Information you give us

When you submit a contact or inquiry form, request financing, ask about a vehicle, or message us, we collect the details you provide. This usually includes your name, phone number, email address, and the content of your message. If you ask about financing or a trade-in, you may choose to share additional details relevant to that request.

Information collected automatically

Like most websites, we collect limited technical information when you visit, such as your IP address, browser and device type, the pages you view, and how you arrived at the site. This is gathered through Google Analytics 4 and standard server logs. We use this only in aggregate to understand traffic and improve the site. We do not use it to build advertising profiles or track you across other websites.

Why we collect it

  • To respond to your inquiries and help you find a vehicle
  • To arrange test drives, financing applications, trade-in valuations, and vehicle sourcing
  • To follow up about vehicles or services you asked about
  • To understand site usage and improve our content and listings
  • To meet legal and regulatory obligations as a licensed BC salesperson

We only collect information that we need for these purposes. We do not collect sensitive personal information through this website.

Consent

By submitting a form or contacting us, you consent to our collecting and using your information for the purposes described above. For non-sensitive analytics, we rely on your implied consent when you continue to use the site after being shown our cookie notice. You can withdraw your consent at any time by contacting us, subject to legal or contractual limits. Withdrawing consent may mean we can no longer provide certain services, such as following up on a financing request.

Cookies and analytics

This site uses cookies and similar technologies for two purposes. Essential cookies keep the site working and remember your cookie choice. Analytics cookies, set by Google Analytics 4, help us measure traffic and understand which pages are useful. These are first-party analytics. We do not run advertising or cross-site tracking cookies.

You can control or delete cookies through your browser settings at any time. Blocking analytics cookies will not affect your ability to browse the site or contact us. To opt out of Google Analytics across all sites, you can install the Google Analytics Opt-out Browser Add-on.

Who we share information with

We do not sell your personal information. We share it only where necessary to provide our services or operate the site:

  • Pioneer Group, the dealership network we work within, where needed to complete a sale, financing, or trade-in
  • Financing partners and lenders, only when you ask us to submit a financing application on your behalf
  • Service providers that help run the site, including Netlify (hosting), Google (Analytics and image hosting), and the messaging tool we use to receive lead notifications

Some of these providers may store data on servers outside Canada, including in the United States. Where that happens, your information may be subject to the laws of those countries. We use established providers and limit shared data to what is necessary.

How long we keep it

We keep inquiry and lead information for as long as needed to respond to you and to support a possible or completed transaction, and afterward only as long as required for legitimate business or legal reasons. Analytics data is retained according to Google Analytics default retention settings. When information is no longer needed, we delete or anonymize it.

How we protect it

We use reasonable physical, technical, and administrative safeguards to protect your information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, but we take steps appropriate to the sensitivity of the information involved.

Your rights

Under PIPEDA and BC PIPA you have the right to:

  • Ask what personal information we hold about you
  • Request a copy of that information
  • Ask us to correct information that is inaccurate or incomplete
  • Withdraw your consent to our use of your information
  • Ask us to delete information we no longer need

To make a request, contact Jim T. at jimtcars@outlook.com or +1 778-710-6968. We will respond within the timeframes required by law. We may need to verify your identity before acting on a request.

Complaints

If you have a concern about how we handle your personal information, contact us first and we will try to resolve it. You also have the right to complain to a privacy regulator:

  • Office of the Privacy Commissioner of Canada, priv.gc.ca
  • Office of the Information and Privacy Commissioner for British Columbia, oipc.bc.ca

Changes to this policy

We may update this policy as our practices or the law change. The effective date at the top shows when it was last revised. Significant changes will be posted on this page.

Questions about this policy? Email jimtcars@outlook.com or call +1 778-710-6968. See also our Terms of Use.